Physician Relationships
Physician Relationships
Medical Practice Patient Satisfaction
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In the managed care environment, "But all my patients love me!" is no longer acceptable evidence of patient satisfaction. And satisfied patients help contribute to improved profitability of a physician's practice. Satisfied patients are important to physicians because they are less likely to change providers, are less likely to sue providers, are more likely to comply with treatment regimes and are more likely to refer a physician's services. Press, Ganey's medical practice survey offers an opportunity for practices to listen to their patients, compare their performance to external benchmarks and guide quality improvement initiatives.
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Press, Ganey Associates, Inc.