Patient satisfaction is an important component of a comprehensive outcomes measurement system and quality report cards. Press Ganey's satisfaction measurement system is designed to provide tested, reliable surveys that measure patient experiences in a wide range of health care settings, from inpatient hospitals to physician offices. The results, which are used by hundreds of health care providers nationwide for quality improvement initiatives, provide comparisons to Press Ganey's extensive national and regional comparative databases. The comprehensive analyses help clients benchmark to best practices.
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